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3 Surprising applications of blockchain

3 Surprising applications of blockchain

Most people associate blockchain technology with Bitcoin, the infamous digital currency that rose to fame in 2017. But blockchain technology is not tied to financial transactions, and it’s creating all sorts of exciting opportunities for faster, more secure information exchange — see for yourself!

What is blockchain?

Blockchain, like the cloud, is more of a concept than a specific piece of software or hardware.

Windows Server 2019 announced

Windows Server 2019 announced

If Microsoft’s latest server software is any indication, the virtualization trend shows no signs of slowing down. The first preview of Windows Server 2019 was released in March and includes a number of features focused on IT efficiency. Let’s take a look at the most valuable updates for small businesses.

How to calculate the TCO of VoIP

How to calculate the TCO of VoIP

Choosing whether or not to deploy VoIP phone systems is an easy decision. But choosing a system that works for your business can be difficult, with all the products, vendors, features, and data plans available. Oftentimes, however, selecting a VoIP system comes down to calculating the total cost of ownership (TCO).

What is TCO?
The TCO is the overall sum of procuring, deploying, and operating a VoIP system has over its life cycle, which is typically five years.

Ready for tax season phishing scams?

Ready for tax season phishing scams?

As tax season looms, so do phishing scams. For cybercriminals, this is the ideal time of year to deceive unsuspecting individuals into releasing sensitive private or company information. Businesses must therefore take extra precautions between now and April 17th to avoid hackers from selling your confidential data in the dark web.

4 reasons for slow mobile internet speeds

4 reasons for slow mobile internet speeds

Have you ever gotten frustrated with your phone because the browser took more than five minutes to load? Before you start blaming your old phone, check out these four reasons that might be the cause of sluggish internet connection.

Router location

One simple yet overlooked reason why your WiFi-connected phone may be experiencing internet lag is because of your router’s location.

4 reasons to record your calls

4 reasons to record your calls

Call recording is not a new feature in VoIP but rather one that is underutilized especially in businesses with less focus on customer communication. When used correctly, it can boost customer satisfaction and strengthen business reputation.

#1. Improve customer service

One of the most important reasons why businesses should always record their calls, no matter the significance of the call, is to ensure high-quality customer service.