The hard disk drive (HDD) has been the primary storage device for desktop computers and laptops for a long time. But with the invention of solid state drive (SSD) technology, consumers are now able to choose between the two. So which one should you go for — HDD or SSD? Read on to find out. […]
According to an AT&T study, more than 70% of business phone calls in the US are placed on hold for an average of 45 to 60 seconds each. While organizations try to minimize hold times, sometimes there’s nothing you can do except put the caller on hold while you transfer them to the correct department. […]
Hundreds of dentist offices were crippled by a ransomware attack last week. Whether or not this affected you there is something to be learned.
What exactly happened?
Two Wisconsin companies, Percsoft, and the Digital Dental Record, who partner on cloud-based record management and data backup for dentists, were hit with ransomware last week.
Today’s businesses rely heavily on data to run their day-to-day operations. They use it for everything from building client relationships to developing marketing strategies and so much more. But without data backups, businesses stand to suffer from major losses and even end up closing up for good should any natural or human-made disaster occur. With […]
Although a ransomware attack may seem targeted, you’re not the only one who’s been infected. Ransomware is spreading at an alarming rate, and the further it goes, the more resources are allocated to fighting it. If your data is held hostage, refer to this list of free decryptors you can use. The state of ransomware […]
Small businesses can accomplish a lot by implementing virtualization in their office IT network. Unfortunately, many SMBs shy away from it because of various misconceptions. Here are four myths about virtualization you should stop believing. Myth #1 – Virtualization is too expensive for SMBs Many people assume that the more advanced an IT solution is, […]
Data security and privacy should be every small business owner’s top priority in this day when cybercriminals are on the loose. The good news is you don’t have to be a tech genius to make it happen. Here are practical ways to shield your company from cyberattacks. Cover your webcam If Facebook founder Mark Zuckerberg, […]
Although digital communication tools let businesses connect with customers and other stakeholders in an efficient manner, telephones are still used to communicate with important business stakeholders. And for many organizations, determining whether to use internet phones or legacy systems remains a concern. To help you decide, here’s a short guide on business phones and their […]
People are visual creatures, which means we interpret visual data better than written words. That’s why most businesses turn to dashboards as a business intelligence tool to present data in a way that’s easy to understand. Dashboards have become a critical part of the analytics process. Here are some common uses of dashboards across various […]
Keep your guard up! Pranksters, malicious attackers, and hackers come in different forms, but they are all after your online privacy and security — especially on social media. There are several things you can do to protect your Facebook and Twitter accounts. Lock screens exist for a reason Lock all your computing devices as soon […]