Why virtualization fails

Why virtualization fails

Virtualization has become commonplace in small- to medium-sized businesses (SMBs). After all, the idea of gaining the benefits of having an IT infrastructure without actually having to purchase pricey and space-consuming physical equipment makes it an appealing option. While virtualization is popular, migrations from physical to virtual systems are not always successful. Following are six […]

Technology tips to increase efficiency

Technology tips to increase efficiency

Successful businesses make technology work for them, not the other way round. When used correctly, technology can make every task much faster to execute. So, if you’re looking to increase staff efficiency, consider the following methods to implement technology into your day-to-day business operations. Change office communication To increase efficiency, set up instant messaging software […]

The basics on 2-step and 2-factor authentication

The basics on 2-step and 2-factor authentication

Cybersecurity is a vital component to businesses these days. You need to make sure that criminals cannot just hack into your network. When it comes to verifying users’ identity, there are two types of authentication used: two-step and two-factor. These two are so similar, many confuse one with the other. Learn the difference between the […]

How to protect yourself from cryptojacking

How to protect yourself from cryptojacking

Hackers use cryptojacking to mine cryptocurrencies, and this process can cause PCs to run below optimal speeds.  If you have a relatively new computer but are experiencing performance problems after clicking a link or visiting a website, you might be a victim of cryptojacking. Here’s what to do. Hijacked hardware Instead of paying for computing […]

What is a vCIO?

What is a vCIO?

A “Chief Information Officer” (CIO) is a leadership position that helps to ensure technology systems, processes and data in an organization are healthy and effectively support the business goals. Many organizations do not have anyone in this position due to cost and other factors.

Manage transactions better with an OMS

Manage transactions better with an OMS

Order management systems (OMSs) nowadays are more powerful and more intuitive than ever, which is the main reason why a growing number of businesses deploy one. What are the benefits of having one for your e-business? First off, we need to clarify that inventory management systems (IMSs) are not the same as OMSs. The former […]

Why it’s costly not to virtualize

Why it’s costly not to virtualize

You’ve probably heard that virtualization saves money, but how can you take advantage of this? Did you know that choosing not to virtualize can hurt your business? Answer these four questions to discover why virtualization is good for you.  Studies have shown that over 70% of IT budgets go to “keeping the lights on.” If […]

Advantages of call recording

Advantages of call recording

Even the most attentive customer service representative can make mistakes; after all, he or she is only human. If your business uses VoIP as its telephony solution, errors can be lessened through call recording. Find out how this helpful VoIP feature can benefit your organization. #1. Improve customer service One of the most important reasons […]

Warning signs your computer has malware

Warning signs your computer has malware

With the rise of eCommerce and online banking, cybercrime has evolved. Like criminals who pull smash-and-grab jobs, they go where the money is. However, unlike bank robbers, cybercriminals do their best to avoid detection by letting malware do the work for them. Viruses and ransomware sneak into PCs to quietly steal passwords, financial credentials, and […]