Sound Masking

Engineered Speech Privacy

What is Sound Masking?

Sound Masking is intentionally engineered ambient noise designed to reduce the intelligibility of nearby speaking.

Offices today have more open space, shared work areas, uninsulated partitioned walls, glass surfaces, low-walled cubicles, and exposed ceilings. While these designs are great for collaboration and present a fresh modern feel, they often eliminate materials that block or absorb sounds, such as acoustical ceilings and carpet tiles. Once these are gone, you are left with acoustical challenges that can negatively affect your work environment and infringe on speech privacy.

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What is Speech Privacy?

Speech Privacy is the inability for an unintended listener to overhear conversations.

An office with insufficient speech privacy allows people to overhear a lot of information they probably should not. This can open your business up to a variety of frustrating problems, ranging from poor employee morale, productivity issues, to legal liabilities if you’re discussing protected health or financial information.

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Why Speech Privacy is Important

  • Reduces Office Distractions
  • Keeps Protected and Confidential Conversations Private
  • Reduces Employee Anxiety
  • Boosts Morale
  • Increases Productivity
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How It Works

The IntelliSystems sound masking system works by installing a series of low-profile ceiling speakers. These speakers emit low-grade unstructured ambient noise similar to an air exchange. The unstructured noise is intentionally engineered to maintain a tonal range that disrupts human speech, making nearby conversation unintelligible. Sound Masking is not designed to completely block out all noise. It simply masks speech in a way that reduces its ability to distract others.

Sound Masking speakers create zones within your space that allow for different volume levels to meet the unique acoustic requirements for different office areas. Our system is unobtrusive, affordable, and effective.

We are an authorized installer of

Cambridge Sound Masking

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Who Needs Sound Masking?

  • Businesses
  • Financial Services
  • Healthcare Providers
  • Government and Law Offices
  • Educational Organizations
  • Technology Firms
  • Hospitality Centers
  • Conference Centers
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Sound Masking Protects Confidentiality and Reduces Liability

In most professional settings speech privacy is expected. But, in some industries confidentiality is mandated. There are many legal liabilities and government regulations protecting privacy and confidentiality within industries. Failure to comply with these regulations can result in big fines. Sound Masking can help keep your organization compliant with the following regulations:

  • HIPAA – The Health Insurance Portability and Accountable Act mandates that all employers, not just medical providers, preserve the privacy of protected medical information.
  • GLBA – Gramm-Leach-Bliley Act requires financial institutions to protect the client’s private financial information. This includes banks, accountants, investment management, and more.
  • LEED – Speech Privacy is a component of LEED Certification (Leadership in Energy and Environmental Design). Construction projects seeking to qualify for certain tax credits are sometimes required to earn a sustainable building certification, such as LEED.
  • HCAHPS – The Hospital Consumer Assessment of Healthcare Providers and Systems Survey is a publicly reported patient evaluation of hospital care. The survey collects data on various criteria to measure the patient’s experience. The evaluation includes rating responsiveness, cleanliness, communication, and quietness of the hospital.
  • FERPA – The Family Educational Rights and Privacy Act requires all colleges and universities to take all necessary precautions to protect student information, including the process of how information is gathered and distributed.

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