What does the lifespan of a business phone system look like?

Although digital communication tools let businesses connect with customers and other stakeholders in an efficient manner, telephones are still used to communicate with important business stakeholders. And for many organizations, determining whether to use internet phones or legacy systems remains a concern. To help you decide, here’s a short guide on business phones and their […]

Successful cloud migration for unified communications

There are several benefits to migrating your unified communications (UC) to the cloud. These include better business agility, disaster recovery, greater mobility, increased efficiency and reliability, and better customization, just to name a few. To ensure that cloud migration is successful, your organization needs to do the following. Opt for a gradual transition Migrating unified […]

Software challenges for virtual environments

Since the very first software release, software licensing was already considered a challenge. In the past, many software licensing models were based on concurrent connections or number of installations. Today, virtualization and multicore CPUs add a new level of complexity, making it more difficult to track costs and how many licenses you’ll need. Let’s take […]

Is your business prepared for hurricanes?

In 2017, Hurricane Harvey hit Texas and certain parts of Louisiana the hardest. In the same year, Hurricane Irma devastated companies in Florida, Georgia, and South Carolina. During uncertain times, a disaster recovery (DR) plan is what saves companies from power outages and massive revenue losses. Let these tips guide you. Determine recovery hierarchy Certain […]

Which VoIP service is best for you?

Is it better for your company’s Voice over Internet Protocol (VoIP) system to be on-premise or cloud-based? What’s the difference between a mobile VoIP client and a software-based application? What VoIP service is best for your business? The following compilation of VoIP options will help you answer these questions and choose the ideal service for […]

Will virtual containers change IT?

As technical as virtualization and virtual containers are, there’s no reason your company shouldn’t benefit from them. IT specialists all over the country are setting up and supporting these technologies for small businesses to increase efficiency and cut down on technology costs. What are containers and why are they so popular? Virtual containers are like […]

Include VoIP phones in your recovery plan

Businesses that focus heavily on sales and customer service need a reliable, efficient, and effective telecommunications system. If their services break down even for just a day, the losses will be significant, which is why a well-crafted disaster recovery plan should include protecting the company’s Voice over Internet Protocol (VoIP) telephony system. Invest in VoIP […]

Should I choose virtualization or the cloud?

Have you heard about cloud computing and virtualization technologies but don’t know the difference? Or maybe you’ve heard a fellow business owner talk about why one is better than the other? Here are the differences between the two and the things you must know to determine which solution is best for your business. Differences between […]

Disaster recovery myths you can dismiss

Technology changes so rapidly. With disaster recovery (DR), we see business owners clinging to ideas that no longer apply. What kind of DR myths are still widely accepted by the masses? Here are three that need to be retired immediately.  Tape backups are the best DR solution Backup tapes are physical objects that deteriorate over […]

How does virtualization improve business?

Truly understanding the ins and outs of virtualization is not for the faint hearted. It’s a complicated field that is constantly evolving, but one thing mostly remains the same: its benefits. Read on for a simple recap of just a few of virtualization’s greatest advantages. More technology uptime Virtualization vendors use fancy names for the […]