We have been customers of IntelliSystems since 2013. I think what really makes them special is the fact that it’s almost like they are a fellow employee of the chamber. Once you have that comfort level with a vendor and rely on them, it’s a great testament to their service. Technology is not my expertise so having someone that can say, ‘Carl, you need this to plan for the future,’ helps me run a better organization.
We’re a Chamber of Commerce, but we are also a small business. Like any small business cash flow is always an issue and the IntelliSystems team is always proactive in coming up with a plan for new technology that works within our budget and schedule. To have a partner that we know has our best interests at heart and are just a call away gives us a great peace of mind.
I think if anyone is on the fence about hiring IntelliSystems as their IT Provider, you can certainly find businesses that are currently using them and ask what issues they are having - they don’t have any. The issues are taken care of. If you ask current customers why they like them, there is going to be a consistency in every customer. They like the reliability, they like the experience they’ve had – it’s about solutions and getting the job done and I don’t think you will find anyone that is not completely satisfied.
President and CEO
The majority of the time when we call IntelliSystems with a ‘technical challenge’ someone immediately accesses the offending computer remotely and resolves the issue, or begins the resolution process! In our business if our computer is not functioning, we cannot work and service our clients and it is critical to have quick response time. Every individual at IntelliSystems is responsive and thorough and they ALWAYS follow-up to be sure issues are completely resolved and stay that way.
The biggest benefits we’ve received since hiring them are rapid hardware and software problem resolution, anticipation of technical issues before problems arise, monitoring operations of our server and backing up data, and the cost structure for maintenance is never a surprise- one monthly charge for service handled over phone vs. per call or time charge.
If you are on the fence about hiring IntelliSystems - Do it! The responsibility for reliable computer services is shifted to IntelliSystems so we can focus on our business! One computer disaster will cost you FAR more in cash, time and integrity than what you will pay IntelliSystems.
AP Wealth Management, LLC
We have done business with IntelliSystems for many years. In September 2011, we had a fire that destroyed our Main Office. Firefighters were on location putting the fire out at 5:00 AM and IntelliSystems had us up and running at another location by 10:00 AM that morning. Their entire staff is wonderful to work with very knowledgeable and helpful and always goes above and beyond.
Augusta VAH Federal Credit Union
As a Sales Consultant in the commercial design marketplace, a lot of interaction with my customers is conducted via e-mail and internet based communications. The staff at Intellisystems has always provided me with a level of customer service that eliminates time consuming interruptions in a fast-paced sales environment. Having Intellisystems on my team is a true asset to my success.
Modern Business Systems
IntelliSystems has consistently demonstrated timely responsiveness and a dedication to meeting the needs of my company. Their staff is not only knowledgeable and professional; they are also dependable and trustworthy.They have helped us with day-to-day technology issues and also monitor our systems and provide us with a backup and disaster recovery solution to keep our information safe and secure. For all of these reasons and more, I highly recommend IntelliSystems.
Augusta Coating and Manufacturing
As one of our trusted companies to work with, IntelliSystems delivers for us every time. During the recent move of our offices, we could not have asked for better care, expertise, and service than what we received from their team. Our equipment was up and operating in no time, we experienced hardly any down time during our transition. Your team is A+ and we could not have asked for better.
Systematic Sales Partners, LLC