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What happens when IT Service Providers Merge

Technology is a fast-paced every growing industry with an economic landscape mottled with many competitors of different sizes. Among managed-service providers, mergers and acquisitions have become a common growth strategy. Companies will look to merge with or acquire another company for several reasons: expansion of services, geographic expansion, increased sales, an owner wanting to exit […]

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Is your business prepared for hurricanes?

In 2017, Hurricane Harvey hit Texas and certain parts of Louisiana the hardest. In the same year, Hurricane Irma devastated companies in Florida, Georgia, and South Carolina. During uncertain times, a disaster recovery (DR) plan is what saves companies from power outages and massive revenue losses. Let these tips guide you. Determine recovery hierarchy Certain […]

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Technology tips to increase efficiency

Successful businesses make technology work for them, not the other way round. When used correctly, technology can make every task much faster to execute. So, if you’re looking to increase staff efficiency, consider the following methods to implement technology into your day-to-day business operations. Change office communication To increase efficiency, set up instant messaging software […]

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What is a vCIO?

A “Chief Information Officer” (CIO) is a leadership position that helps to ensure technology systems, processes and data in an organization are healthy and effectively support the business goals. Many organizations do not have anyone in this position due to cost and other factors.

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Manage transactions better with an OMS

Order management systems (OMSs) nowadays are more powerful and more intuitive than ever, which is the main reason why a growing number of businesses deploy one. What are the benefits of having one for your e-business? First off, we need to clarify that inventory management systems (IMSs) are not the same as OMSs. The former […]

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What goes into a business continuity plan?

Events out of your control can disrupt your business operations. While you can’t necessarily control the unexpected, you can take some precautions to prevent most business disruptions. Here are some things to consider when developing a business continuity plan (BCP). Backup your data, applications, and servers Today, companies are more dependent than ever on IT […]

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Productivity tip: Email automation

If you’ve ever received what looked like a personalized email from a huge corporation, there’s a good chance it was actually written using an email automation platform. This technology saves time and money while strengthening customer relationships, and contrary to popular belief, it is well within most SMB budgets. What is email automation? Usually included […]

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Manage your business better with ERP

From accounting to inventory, small- and medium-sized businesses (SMBs) need various systems to function, and managing them simultaneously is a colossal task. Enterprise resource planning (ERP) software can help you manage these systems efficiently and improve business performance. ERP explained ERP is a program that integrates all your systems into a single database, so if […]

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Lessons from a disaster recovery plan audit

Why do some companies fail their disaster recovery plan (DPR) audit? Perhaps because they did not get the right information for it. They say experience is the best teacher; thus, nothing beats what you can learn from real-world case studies. See what you can learn from the following case. Hosting certain types of data and […]

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How to make the most out of your CRM

Building rapport with customers has never been easier with customer relationship management (CRM) software. You can keep track of contact information, buying preferences, and sales patterns. It’s a must-have for all sales and marketing teams. If you want to know how to make the most out of your CRM, follow these tips. Always update customer […]

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