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Despite often going undetected, theft of service is the most common type of fraud for phone systems that use the internet to make calls. How does it affect an organization’s VoIP network and how can businesses prevent or minimize the risk of this type of fraud? Let’s take a closer look. What is theft of […]

There are several factors that contribute to a business’s success, such as a good location, quality products and services, and a well-planned marketing strategy. But one important component that every company should have is a reliable customer relationship management (CRM) system. As a business owner, you know that a solid base of loyal customers is […]

As businesses have become more reliant on digital technology for day-to-day operations, they’ve also become a favorite target of internet threats. If you want to protect your organization from cyberattacks, make sure your security is clear of the following flaws. Open wireless networks With one main internet line and a couple of wireless routers, a […]

Keeping costs low and productivity high are keys to business success, but these aren’t easy to achieve if you’re relying on traditional in-house servers. Virtualization is one solution to this challenge, so let’s take a closer look at how it works. What is virtualization? Virtualization is the creation of a virtual version of a device […]

Many of us are comfortable using computers and devices we’re familiar with. This is the reason companies are now offering their employees a bring your own device (BYOD) option. However, there’s a new concept that is also starting to catch on: choose your own device (CYOD). Below is a brief overview of BYOD and CYOD. […]

Voice over Internet Protocol (VoIP)  has become a popular communications solution for small- and medium-sized businesses. There are so many providers and services to choose from, but how do you pick the right one? One crucial factor you should look into is a vendor’s Quality of Service, or QoS. What is QoS? VoIP providers and […]

In the event of a disaster, businesses must make sure their servers and data are safe. But simply backing up your data doesn’t guarantee business continuity. Here are the mistakes that companies should avoid when preparing for the worst-case scenario. Mistake #1: Failing to plan for employees Companies that survive unexpected incidents are the ones […]

The internet is not such a bad place to be in — for as long as website owners do their share in keeping it safe for their visitors. Here are three tips to do exactly just that.

Despite having many advantages over conventional data storage, data virtualization still needs backup, an essential security measure to protect data. Here are some common challenges you need to overcome to successfully back up your virtualized data. Data virtualization involves taking all enterprise data stored in different local computers or systems, and moving them to a […]

Global commerce has opened a whole new world for owners of small- to mid-sized businesses (SMBs). It has never been easier to find customers for your products or services. But you still need the right tools to succeed. One such important tool is the computer. Which hardware is best for your SMB, a desktop or […]